Infotainment and Service Management

Cirquent supports automotive manufacturers in the conception and development of IT infrastructure for innovative infotainment and mobile service offers.

 Infotainment and mobile service management are the two central areas in which automotive manufacturers can impress customers and clearly distinguish themselves from competitors:

  1. Infotainment: The more personalised a vehicle is, the more the customer can identify with it. Thus, infotainment - e.g. individually configurable comfort functions or special vehicle apps for entertainment and safety - is an important distinguishing feature.
  2. Mobile service management: The highest profit margins are still mainly in after-sales. However, mobile services also include innovative additional services for the vehicle. For example, Smartphone apps to remotely control vehicle functions such as air conditioning and charge controller for electric vehicles. For this reason, automotive manufacturers should pay special attention to first-class mobile service management.

Major challenges for automotive manufacturers

Creating a customer's dream - a unique vehicle, easy to operate and safe, with top service - means squaring the circle for the automotive industry. Innovative infotainment solutions and first-class mobile services help automotive manufacturers achieve the following goals:

  • Growth by means of clear competitive differentiation
  • Higher customer satisfaction and loyalty
  • Conception and implementation of e-mobility solutions
  • Reacting to changing customer requirements for new mobility concepts

Cirquent - your archITect for Infotainment and Mobile Service Management

Cirquent's archITects support automotive manufacturers with their many years of experience and competence in conception and development of IT infrastructures for innovative infotainment and mobile service offers.

Overview of our End-to-End Consulting Offer

Plan, Build, Run - Cirquent supports its customers from the automotive industry in all stages of infotainment and mobile service management projects: starting with process consulting through efficient implementation - often followed by international rollouts - to operation and hosting.

Particularly noteworthy are our services in:

  • Off-Board IT - Conception and Development of an Off-Board IT Architecture for the integration of online services into the automotive electronics. Maintenance and further development, as well operation and hosting of all functional Off-Board IT Servers.
  • Over-the-Air solutions: Implementation of modern Over-the-Air solutions for modern diagnosis and repair of electric/electronic systems (E/E systems).
  • Apps: Conception and realisation of integrated Smartphone apps.
    Learn more about the Cirquent Mobile Apps & Widget Factory here!
  • Telematics: Process design for telematics services as well as IT conception and implementation.
    Learn more about the telematics services offer of Cirquent here!

Infotainment and Mobile Service Management - Examples of our Success

Cirquent has already completed several successful projects in infotainment and mobile service management, including an extensive infotainment platform for a vehicle manufacturer, and the conception and project management for a Smartphone app with vehicle access. Furthermore, Cirquent has already implemented modern over-the-air solutions for diagnosis and service several times.